Training

Once the installation is signed off and complete the training is started. The SWIMTAG Engineer will run training sessions with your front of house team, sales and marketing team and aquatic advisors / PTs. The training content can be tailored to each clients needs such as linking your members account to one of our API partners or using SWIMTAG as part of a GP referral project. 


The SWIMTAG Operator Panel has extensive training materials and videos created by the SWIMTAG team, ensuring that new starters are given the same key information as those present during installation. 

Support

With SWIMTAG systems operating across the country, from private gyms to public pools we are used to working with some of the UK's leading operators to help motivate their members and increase pool participation.

The SWIMTAG team deliver comprehensive support for every system, from website enquiries to front of house support, we will ensure the system is available all year round.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: +44(0)1225 282 117 (out of hours support)

Twitter: @swimtag

Facebook: seeyourswim

An extensive library of training videos is available to all pool operators on the resources page of the Operator Panel.

Installation

A SWIMTAG system installation typically takes 1-2 hours. Each installation requires 3 power sockets and a hardwired ethernet connection. Your SWIMTAG engineer will install the docking station at reception and test the hardware against our stringent 20 point checklist. No pool downtime is required during an installation. The SWIMTAG team will send our IT requirments to your IT Team in advance of the installation and they will request a number of sample membership cards to ensure the correct reader is shipped to site. 

Download our Case Study Brochure and Information Pack to see how we’ve helped operators to attract, motivate and support their swimming members Case Studies - Information Pack

  info (@) 222sports.co.uk

  +44(0)1225 282 117

  222 Sports Limited, Studio Number 26, Glove Factory Studios, 1 Brook Lane, Holt, Trowbridge, Wiltshire, BA14 6RL United Kingdom

 @swimtag

  seeyourswim

01
Oct2019

Windows Docking Station Software

This month we are launching the new SWIMTAG application for Windows POS computers. You can remove your...

01
Sep2019

New Challenges

We've added a number of new Challenges to SWIMTAG, some of which are only visible to pool...

01
Aug2019

Training Peaks Integration

Our integration with Training Peaks is now available for all swimmers! Training Peaks is an online platform...

30
Jun2019

Garmin Connect

Extending our functionality launched last month allowing SWIMTAG users to import .fit files of their Garmin swims,...

30
May2019

Apple Watch and Garmin Integration

Swimmers can now import swims from Apple Watch and Garmin devices. For Garmin, you can import a...

01
May2019

Private Challenges

You can now have more control over who takes part in the challenges you set up with...

01
Apr2019

New SWIMTAG Pools

The end of March and early April continues to be a busy time for the whole team...

29
Mar2019

Active Net 2019

The SWIMTAG team were once again represented at Active Net, as Business Development Manager Colin Scott took...

12
Mar2019

SWIMTAG attending Active Net 2019

The team from 222 Sports will once again be represented at Active Net on 27th and 28th...

11
Mar2019

Elevate 2019

We are very excited about exhibiting at the annual Elevate show in Excel London on the 8th...

01
Mar2019

Quest NBS CIMSPA...

The SWIMTAG Team were delighted exhibit and sponsor the Quest NBS CIMSPA Conference 2019. Over...

20
Feb2019

New SWIMTAG Goals

We are pleased to introduce the latest tool added to SWIMTAG user accounts to help motivate and...

01
Feb2019

SWIMTAG Daily Targets

This month we have announced the release of our new live pool stats and daily targets feature....

02
Dec2018

Challenge Certificates

The new digital Challenge Certificates are now visible to all users who complete the full distance in...

01
Oct2018

New Pool Homepage

We are delighted to reveal the new Pool Homepage, a public webpage that shows off your SWIMTAG...

14
Aug2018

Activate a wristband with your...

New Feature Alert: You can now use the SWIMTAG mobile app to activate a wristband. If your...

07
Aug2018

Mr Pele clocks up twelfth...

Mr Pele, aged 53, is a regular swimmer at West Bromwich Leisure Centre and, in the last...

25
Jun2018

SWIMTAG launches weekly mass participation...

After two years in development with operator partner, Places for People Leisure (PfPL), 222 Sports, creator of...

19
Jun2018

New partnership with Referall to...

SWIMTAG, the world’s leading platform for pool operators keen to motivate and support swimmers, has teamed up...

30
May2018

First Installation In Czech Republic

We are very pleased to announce our first system installed in the Czech Republic this week. AC...

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