Leisure Programming Officer - Darlington Borough Council
We first installed SWIMTAG as part of a pilot project which was partly funded by the ASA, so we had the kit in our pool for a year before we had to make a decision on whether to purchase it or not. Once we saw the benefits and heard the feedback, keeping it was an absolute no-brainer and we had no hesitation in making it a permanent feature.
We have hundreds of members who use SWIMTAG regularly, many on a daily basis and they really love the stats that the website gives them. From a business point of view, we include the use of SWIMTAG within the cost of a membership, so it makes that membership all the more attractive and really adds to our offering. We also charge a small fee for non-members who wish to use SWIMTAG, which helps to generate additional income.
It really does help to get more people in the pool, so I would recommend SWIMTAG, not just to local authorities like us, but to all pools who are looking to offer more to their swimmers.